Shipping Policy

We use multiple shipping partners through the logistics aggregator Shiprocket. We make efforts to dispatch all our orders on the SAME DAY in normal days. Usually shipments reach metros within 2-4 days of placing the order. Shipping time to non-metro cities could be more, depending on the geographical distance.

These products being natural products, are likely to react to environmental factors like heat, cold etc and may either solidify or become liquid. Though we take utmost care, these are factors beyond our control.

As soon as the shipment is received, customers are requested to check the contents and report to us any discrepancy with the photo images. All our packing are done under strict supervision under the eyes of camera. In case of any issues, we will check and if we find that we have sufficient evidence to prove that we have sent all the relevant products, we will not be liable for any loss of the products.

Any damage to the shipment should be brought to our notice immediately with photo images for us to take it up with the courier company. If the shipment is totally damaged, customers are advised to reject/return the shipment.

All disputes are subject to Haryana jurisdiction.